Pricing Specialist

At Heartland Veterinary Partners, our mission is centered around elevating the lives of veterinarians and their teams. By partnering with Heartland, practice owners unlock a world of operational advantages and economies of scale, all while retaining their clinical autonomy. At Heartland, we go beyond the ordinary to foster an environment that nurtures growth, invests in our employees, and creates pathways for professional development.

The Heartland promise doesn't stop at operational brilliance; it extends to encompass non-clinical facets like recruiting & human resources, marketing, procurement, payables management, accounting & finance, and information technology. In essence, we've got every corner covered, so our partners can focus on what truly matters - providing optimal care for their patients. As a dedicated member of our Support Center, you'll have the opportunity to be a part of what makes that happen. Your role will be pivotal in helping our partners deliver unparalleled patient care.

The Heartland philosophy rests firmly on the pillars of Servant Leadership. This ethos defines our Support Center team, where every member embraces the ethos of selfless service and approaches every challenge with an unwavering commitment to support. If this resonates with your personal and professional values, then we'd like to get to know you better!

Position Purpose

We are seeking a detail-oriented and analytical Pricing Specialist to join our team. This position focuses on evaluating and optimizing pricing strategies for veterinary practices, including online pharmacy/home delivery platforms, laboratory services, and clinical services and procedures. The ideal candidate will possess a strong understanding of veterinary business operations, data analysis, and market trends to help drive profitability while maintaining client satisfaction. This is a full-time remote role.

At Heartland, all of our team members embody the spirit of Servant Leadership.

• Authentic Listening - Continually listening with an open mind and heart to what is said and unsaid.
• Building Community –Bringing team members together and mobilizing them around our collective purpose and commitment to our communities.
• Commitment to the Growth of the People – Dedicated to the personal and professional growth and development of our team members.
• Conceptualization -Forward thinking and approaching work and challenges with an end-to-end view.
• Empathy – Demonstrating empathy and understanding with others, approaching everything assuming positive intentions.
• Foresight – Taking the past, the present, and the future decision-making process.
• Healing – Focusing on the emotional and physical health of our team members.  Offering support and solutions to ensure our team members have balance.
• Persuasion – Building group consensus and buy-in.
• Self-Awareness – Conscious knowledge of personal character, emotions, intentions, and leadership impact.
• Stewardship - Concern for our team members, customers, communities, and the organization as a whole and making good use of all that is available to provide appropriate support.

• Pricing Strategy Development:
  • Analyze current pricing structures for online pharmacy, laboratory services, and clinical procedures.
  • Develop data-driven pricing strategies to optimize revenue and align with market trends.
  • Utilize value-based pricing strategies to optimize practice pricing
  • Collaborate with leadership to implement pricing adjustments that support practice goals.
• Market Research:
  • Conduct competitive market analysis to benchmark service and product pricing.
  • Monitor trends in the veterinary industry to identify opportunities for pricing enhancements.
• Financial Analysis:
  • Assess the financial impact of pricing changes on practice revenue and profitability.
  • Track performance metrics and provide regular reports to leadership.
  • Identify underperforming services/products and recommend strategies for improvement.
• Client Impact Assessment:
  • Evaluate the client experience and potential impacts of pricing adjustments.
  • Work closely with the practice team to develop strategies that enhance customer satisfaction.
• Compliance and Policy Adherence:
  • Ensure pricing complies with industry regulations and standards.
  • Maintain transparency and ethical practices in all pricing strategies.
• Collaboration:
  • Partner with practice teams and field leaders to align pricing with clinical priorities and operational goals.
  • Work with marketing teams to communicate pricing updates effectively.

• Bachelor’s degree in Business Administration, Finance, Veterinary Technology, or a related field.
• Minimum 3 years of experience in pricing analysis, financial modeling, or business operations in the veterinary or healthcare industry.
• Strong analytical and quantitative skills, with proficiency in tools like Excel, Google Sheets, or financial software.
• Ability to interpret complex data and present actionable insights.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to meet deadlines in a fast-paced environment.

• Physical wellness: Health, dental, vision, voluntary life and disability programs, and discounted access to gym memberships
• Mental wellness: Paid time off, flexible work schedules, and EAP
• Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
• Professional wellness: Learning and career development solutions